Role-based attitudes to the Cloud

Vanessa Alvarez in InformationWeek's "Plug into the Cloud" points out something I've noticed also. IT departments are often unaware of who in their own organization is using public Cloud services. Those with a role in IT are not aware of how line-of-business managers are using public Cloud services (or even if they are using them at all). As well as the obvious security issues with this, it also points to a lack of governance. One less of SOA Governance which applies here is that service usage must be discovered first, then brought under an umbrella of policy. Unless this first discovery stage is met, services are never brought under control. This is one of the roles of the Cloud Service Broker - to discover the public Cloud service usage and bring it under the same control as internal service usage.

Changing CIO & IT Roles

Many panelists pointed out that the disconnect between IT and line-of-business (LOB) managers continues to be challenging. IT is really not aware of who is using public cloud services and therefore, doesn't really see the need for deploying a cloud computing model that will deliver the features and functionalities that LOB managers are turning to the public cloud for.
http://www.informationweek.com/cloud-computing/blog/archives/2010/06/structure_2010.html