Let me first say that the interface to FedEx Print Online is a pleasure to use. It did exactly what I wanted me to do, allowed me to view my document as it would look printed, compare shipping options, and then track my order easily.
However, when I registered, I noticed that one of their "password recovery" questions is "What is the middle name of your youngest child?". So what is the problem with this question (apart from the fact that it's publicly available information, often on Facebook, not to mention City Hall)? The problem is that if you have more kids, then the correct answer changes. So you would have to think "OK, what was the middle name of my youngest child at the time when I registered with Fedex Print Online". In fact, having more kids can have the unexpected knock-on effect of locking you out of FedEx Print Online. Maybe they should have a caveat there: "Note: Please take steps to ensure you do not have more children, if choosing this password recovery question for FedEx Print Online".
Making little dents in the universe
11 hours ago